Hope Africa Collective is a registered 501(c)(3) charity (Federal Tax ID 26-4147492) in the United States of America; a project under The Great Commission Foundation, a registered Canadian charity with the Canada Revenue Agency (#85992 8483 RR0001); and a partner for Project J818N with Global Development Group (ABN 57 102 400 993) in Australia.

Hope Africa Collective is a registered Not for Profit, Public Benefit (NPO, PBO, NPC) organization. Donations to Hope Africa Collective are therefore tax-deductible for South African donors, in accordance with the provisions of Section 18A of the Income Tax Act, 1962. Hope Africa Collective’s ownership/legal structure is that of a Broad-Based Trust, as per the B-BBEE codes of the Broad-Based Black Economic Empowerment Act 53 of 2003, amended and gazetted in October 2013. (NPO No.: 126-989; NPC Registration: 2013/090493/08; PBO Registered)

B-BBEE BENEFITS

Hope Africa Collective offers an 18A-tax certificate for all financial contributions received from you. There are numerous B-BBEE benefits that the company can claim back on, if it partners with Hope Africa Collective. A few of these are benefits such as socio-economic development & corporate social investment benefits. Your company will also be able to claim back a full rand’s value (regarding BEE) on every grant that is awarded to Hope Africa Collective due to the fact that we serve more than 85% black beneficiaries.

ANNUAL REPORT

Our finance accounts are audited annually by the independent firm of Rossouw Accountants. Audited Financial and Annual Reports are available upon request.

Website Terms of Use
of
Hope Africa Collective
(hereinafter “HAC”)

  1. Terms of Use for this Website

THE RELATIONSHIP BETWEEN YOURSELF (“the User”) AND HAC (“the Provider”) WITH RESPECT TO THE DOMAIN www.hopeafrica.com, and all domains associated with the Provider (hereinafter KNOWN AS “THE WEBSITE”) IS REGULATED BY THESE TERMS OF USE AND THE PRIVACY POLICY (“the Terms”). THE TERMS BECOME A BINDING CONTRACT, AND COME INTO EFFECT AS SOON AS THE USER HAS ACCESS TO THE WEBSITE. IF THE USER SO REFUSES TO ACCEPT THE WEBSITE TERMS OF USE THE  ONLY OPTION FOR SUCH A USER IS TO DESIST FROM UTILISING THIS WEBSITE, WHICH INCLUDES A PROHIBITION OF THE FOLLOWING, INCLUDING BUT NOT LIMITED TO, THE DISPLAY, USE, DOWNLOADS, INCLUDING COPYING AND DISTRIBUTING ANY CONTENT OF THE WEBSITE.

  1. REVISED VERSIONS OF THE TERMS

The Provider may amend, alter, add or omit any provisions of the Terms without the consent of the User. The Terms are consequently operational as soon as the same have been uploaded or posted on the Website.

  1. Details of Services

3.1      The User agrees that the Website will be solely used for the following purposes:

3.1.1   for the User to surf or browse for more information pertained to the Services that the Provider offers, which includes but is not limited to Non- Profit services, to become a volunteer / assist in funding of non- profit activities/ other such (“the Services”).

3.1.2   for the User to submit his or her contact details for enquiries related to the Services the Provider so offers as well as feedback on the Service Providers Services.

  1. Copyright and Intellectual Property

4.1      The Website and its contents are subject to Copyright ©. This. Includes, however not limited to software, graphics, images, video, and sounds, music the arrangements thereof, designs, enhancements and original designs associated therewith.

4.2      The User is expressly prohibited from copying the Website and the aforegoing contents (as mentioned in clause 4.1) thereof including any composite parts. The User expressly agrees that it will not, modify, recreate, publish, transmit, sell and exploit such contents for commercial gain or otherwise. No further distribution, copying, retransmission, publication or exploitation of a commercial nature of downloaded material is permitted, unless expressly excluded in Copyright Law. In the event such lawful copying takes place references to trademark legends, copyright notices and author attribution shall not be excluded. The Provider and all its associated trademarks, slogans, products and services on the site are the sole property of the Provider, its licensors and suppliers whether such trademarks are registered or unregistered. The User hereby agrees that it will refrain from copying the aforementioned without the express written permission from the relevant owner of the said trademark or the Provider. The User hereby agrees that it will refrain from copying any other intellectual property belonging to other owners; this includes their associated company names, trademarks and other intellectual property.

4.3      The Provider may make changes to the Website the contents thereof, the Terms or the Services provided by it, with or without notice to the User. All associated rights in the Website, the contents thereof are reserved and retained by the Provider as owner thereof. The User agrees that it is not granted any license or any other rights in Intellectual Property Law, which includes, yet not limited to, the law of Trademarks, Patents, or Copyright.

  1. Disclaimer and Limitation of Liability

THE USER EXPRESSLY AGREES THAT USE OF THE WEBSITE WILL BE AT ITS OWN RISK. This Website is owned and controlled by the Provider, all images and content of this site are provided on an “AS IS” basis and EXCLUDES ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED AS THE CASE MAY BE, INCLUDING ANY IMPLIED WARRANTIES FOR ANY PARTICULAR PURPOSE, ANY SPECIFIED FORM OR QUALITY OR FURTHER WARRANTIES OF MERCHANTABILITY, except those warranties which are implied by and incapable of restriction modification or exclusion under the laws applicable to this agreement. THE USER FURTHERMORE EXPRESSLY AGREES TO THE FOLLOWING aspects:

  • Usage and Storage Practices

THE USER AGREES THAT THE PROVIDER IS TO BE HELD HARMLESS AND TO BE INDEMNIFIED FROM THE RESPONSIBILITY OF THE DELETION OF, OR FAILURES TO EITHER STORE OR TRANSMIT ANY CONTENT OR OTHER COMMUNICATIONS MAINTAINED BY THE PROVIDER. THE PROVIDER RESERVES THE RIGHT TO CREATE LIMITS ON THE STORAGE AND USE OF THE WEBSITE IN ITS SOLE DISCRETION AT ANY TIME SUMMARILY WITH OR WITHOUT NOTICE;

5.2      Indemnification In Respect Of Contents of the Website

THE USER FURTHER AGREES THAT THE PROVIDER, ITS SUBSIDIARIES, DIRECTORS, EMPLOYEES, PRESCRIBED OFFICERS, AGENTS, THIRD PARTY CONTENT PROVIDERS ARE TO BE HELD HARMLESS AND EXEMPT FROM ANY LIABILITY, AND SO APPLIES TO DAMAGES OR INJURIES HOWEVER SO ARISING, WHETHER IN CONTRACT, IN DELICT OR OTHERWISE, WHETHER DIRECT OR INDIRECT, CONSEQUENTIAL OR OTHERWISE CAUSED BY ANY FAILURE OF THE WEBSITE, whether caused by unauthorised access, loss of communications, theft, inaccuracy of data provided to the User, including any viruses, spyware or any other disabling and or damaging features (“Third Party Content”)  that impact the functionality or availability and use of the Website, causing destruction or damage to the entire content of the Website, parts thereof or the functionality thereof. THE PROVIDER TAKES NO RESPONSIBILITY FOR ANY THIRD PARTY CONTENT, AND THE PROVIDER IS UNDER NO OBLIGATION TO MONITOR SUCH CONTENT. THE USER FURTHER AGREES THAT SERVICES THAT ARE PROVIDED TO THE USER ARE ON AN AS IS AND AS AVAILABLE BASIS. THE USER FURTHER AGREE TO HOLD THE PROVIDER, ITS SUBSIDIARIES, DIRECTORS, EMPLOYEES, PRESCRIBED OFFICERS, AGENTS AND/OR THIRD PARTY CONTENT PROVIDERS HARMLESS FOR THE FOR THE AVAILABILITY, TIMELINESS, SECURITY, ACCURACY OR RELIABILITY OF THE SERVICES OR INFORMATION ON THE WEBSITE OR ANY OTHER CLIENT SOFTWARE. THE PROVIDER ALSO RESERVES THE RIGHT TO MODIFY, SUSPEND OR DISCONTINUE THE SERVICES OR WEBSITE USE WITH OR WITHOUT NOTICE AT ANY TIME AND WITHOUT ANY LIABILITY TO THE USER.

5.3      Impossibility of Performance

Neither party shall be liable in circumstances caused that is beyond their reasonable control, including without limitations riots, acts of God, war, embargoes, acts of the military, civil authorities, fires, floods or accidents, network failures, software failures, internet and telecommunications failures, power outages and/or failures in third party service providers that adversely impact the use of the services and the Website provided by the Provider and the functionality of the site. The party affected thereby will notify the other party in writing 14 days after the occurrence of above. The agreement will thereafter be suspended till the party so affected is no longer prevented from performing its obligations, if any.

  1. User Conduct

The User agrees that it is solely responsible for obtaining all computer hardware and software, telephone line and other equipment needed to access the contents and services of the Website;

The User hereby agrees that it will not utilise any data mining robots, packet sniffing methods or any other means of the acquisition or harvesting of data and information;

The User agrees that it will refrain from using meta tags or any other hypertext tagging methods referring to the Provider, the Website or any of its associated trademarks or services, unless the express written consent of the Provider is obtained.

The User hereby agrees that it will not manipulate the Website in any manner, this includes, however is not limited to, navigational technologies such as website framing methods, unless written consent is obtained from the Provider;

The User hereby agrees that all activities it performs on the Website, will be in accordance with and will not contravene any laws and associated regulations (whether intellectual property law, private law, electronic communications and transactions law or otherwise) within the republic of South Africa, and includes international laws, rules and regulations. The Provider reserves the right to summarily terminate the Users access to the Website, and all other services offered by the Provider. The Provider further reserves the right, but no obligation, to enquire or refrain from enquiring as to whether the User’s use of the Website services has violated any laws, rules or regulations in the republic of South Africa or internationally.

  1. Cookies

Cookies are small pieces of information that are sent via the website server which is stored on the User’s computer/system hard drive so that it may be read back from the computer/system to allow the browser on such a computer and system to “remember” some information from the website, to facilitate a faster browsing time for repeat users. It is stressed that IN THE EVENT THE USER WISHES NOT TO USE THE COOKIE FEATURE, THE USER IS ADVISED TO CHECK WITH ITS BROWSER TO DEACTIVATE THIS FEATURE.

  • General Provisions
    • Should any provisions in the Terms be declared null and void by a competent authority, such a declaration or ruling shall not affect the validity of the provisions surviving such a declaration or ruling.
    • The laws of the republic of South Africa apply to these terms and conditions.
    • All notices and legal services must be served on the Provider at its physical address, and not via fax or email.
  1. Privacy.

9.1      The Provider endeavours uphold the Users privacy, which is of utmost importance and priority. All User personal information will be treated as confidential. Please view our privacy policy (hyperlink).  The Provider as stated above, with respect to the Services it provides will receive various types of information from the User who obtains access to the Website, which includes personal information as stated in the in the Promotion of Access to Information (“PAIA”), Act 2 of 2000, and as detailed in section 1 of the Electronic Communications and Transactions Act 25 of 2002 (“ECTA”) (“Personal Information”).

9.2      During the course of the provider’s interactions with the User, Provider may collect, store and use (“Process”) Personal Information electronically. Such Processing includes:

9.2.1   Personal Details of the User, which includes the Users Name, address, telephone numbers, email addresses, the users for the purposes that are related to the Services of the Provider (see clause 3 above);

9.3.2   If the user is a Juristic person or other similar entity all the relevant details of such an entity, such as its registered address, Company registration numbers, contact details such as telephone numbers, and email addresses;

9.3.3   THE USER EXPRESSLY CONTENTS TO THE PROCESSING OF PERSONAL INFORMATION AS STATED IN THE PRIVACY POLICY. THE USER DECLARES THAT IT HAS READ, AND THAT IT KNOWS AND UNDERSTANDS THE CONTENTS OF SUCH A PRIVACY POLICY, AND THAT SUCH A POLICY FORMS PART AND PARCEL OF THE TERMS.

9.3      The provider voluntarily subscribes to section 51 of ECTA, and the principles of protection of personal information, as described in the Protection of Personal information Act 4 of 2013;

9.4      In the event the User feels that the Provider is not adhering to clause 9.3 then the user should communicate this fact by electronic mail to info@hopeafrica.com. The Provider will evaluate the Users representations, and if in the opinion of the Provider, using its sole discretion, a corrective action is necessary, it will take such remedial actions as it sees fit. The Provider will communicate its findings to the User in such cases within a reasonable period. ONCE AGAIN, CONSULT THE PRIVACY POLICY TO SEE WHAT THE PROVIDER DOES WITH YOUR INFORMATION AS USER. IT MUST BE STRESSED THAT THE PROVIDER WILL NOT PROCESS INFORMATION BEYOND THE INTENDED PURPOSE.

9.5      DESPITE SUCH AN UNDERTAKING ANY INTERNET BASED COMMUNICATIONS MAY BE INTERCEPTED. WITHOUT ENCRYPTION USAGE INTERNET, BASED COMMUNICATIONS ARE SUSCEPTIBLE TO INTERCEPTION AND FORGING. THE PROVIDER WILL NOT BE RESPONSIBLE FOR ANY DAMAGES, WHETHER SUCH DAMAGES ARE GENERAL, SPECIAL, DIRECT OR INDIRECT, WHETHER IN DELICT, CONTRACT OR OTHERWISE, AS A RESULT OF THE TRANSMISSION OF CONFIDENTIAL OR DISCLOSED INFORMATION THAT THE USER MAKES TO THE PROVIDER THROUGH THE INTERNET, OR ANY SUCH COMMUNICATIONS THE USER EXPRESSLY OR IMPLICITLY MAKE, OR ANY SUCH ERRORS OR CHANGES THAT ARE MADE TO ANY TRANSMITTED INFORMATION DUE TO INTERNET BASED COMMUNICATIONS.

  1. Further Representations and Warranties.

User warrants and represents that all the information provided by it when utilising the services of the Provider, is true, current and correct.

  1. Links to Other Sites

The Provider does not take any responsibility for any links to any other third party websites. The Provider does not warrant the reliability of such third party websites which may be placed on the site from time to time, and BY CLICKING ON SUCH LINKS TO THIRD PARTY WEBSITES, USER ACKNOWLEDGES THAT IT DOES SO AT ITS OWN RISK. THE PROVIDER IS IN NO WAY AFFILIATED, OR RESPONSIBLE FOR WHAT THE CONTENTS OF SUCH SITES ARE, NOR DOES THE PROVIDER ENDORSE SUCH THIRD PARTY LINKS, this is merely done for the sake of convenience. User further agrees that it is prohibited from using the Providers logo associated, any associated proprietary information and it associated trademarks whether registered or not, without permission in writing from the Provider. ANY BUSINESS OR DEALINGS THAT TAKE PLACE ON SUCH THIRD PARTY SITES ARE BETWEEN THE USER AND THAT THIRD PARTY. THE MERE FACT THAT THE PROVIDER IS A CONDUIT OF ANY BUSINESS OR DEALINGS, WHETHER THEY STEMMED FROM THE SITE, ANY BUSINESS DEALINGS, SERVICES AND ASSOCIATED WARRANTIES OR GUARANTEES THE USER RECEIVED FROM SUCH A THIRD PARTY SHALL IN NO WAY MEAN THAT THE PROVIDER SHALL BE HELD LIABLE, AND USER AGREES TO HOLD THE PROVIDER HARMLESS AND EXEMPT IN SUCH DEALINGS.

  1. Entire Agreement

This Agreement constitutes the entire agreement between the User and the Provider and governs the User’s utilisation of the Website, superseding any prior agreements between the User and the Provider. The User may also be subject to additional terms and conditions that may apply when the User uses or purchases certain other services that the Provider offers including affiliate services, third-party content or third party software.

  1. Waiver

Any failure by the Provider to enforce these terms or any rights associated therewith, or other such rights shall not constitute a waiver of such terms or rights.

  1. General
  • Applicable law

This Agreement is governed by South African law.

14.2         Severability

If any provision in the Terms are declared unenforceable or null and void by any court or similar authority or competent jurisdiction, the same shall not affect the remaining terms and condition of these standard terms and conditions, which shall remain valid and binding on the parties.

  1. Compulsory Information In Terms of the Electronic Communications and Transactions Act 25 of 2002.
  • Company name: Hope Africa Collective
  • the contact details and address of the Responsible Party;

1) SOUTH AFRICA

PO Box 30062
Tokai, Western Cape 7945

73 Stock Road
Philippi East, Western Cape 7755

Ph: (+27) 021 200 1853

2) AUSTRALIA

PO Box 5633 / Maroochydore BC / QLD, 4558

3) USA

PO Box 561310 / Orlando, FL 32856
Ph: 407-288-8032

4) CANADA

c/o The Great Commission Foundation
#3 T/C Plaza / 1335 Trans Canada Way SE
Medicine Hat, Alberta T1B 1J1

This policy (hereinafter the “Privacy Policy”) has been with the view for the protection of any informationsubmitted to Hope Africa Collective (“the Responsible Party”) by yourself (“the User” (including Juristic Persons or other entities) of the domain http://www.hopeafrica.co.za/ www.hopeafrica.com , or other such domain so used by Hope Africa Collective(“the Website”).

The Responsible Party subscribes to the principles as made compulsory in accord with the Protection of Personal Information Act 4 of 2013 (“the Act”) and in addition Section 51 of the Electronic Communications and Transactions Act (“ECTA”).

In What way does the Responsible Party ensure the security of the Users information?

As described in the Act, principals of protection form the Pillars of protection of personal Information. Each requirement will be recorded here and how it is applied in the Responsible Party’s Company.

1.  Accountability

The Act requires the Responsible Party (that is Hope Africa Collective) to make sure it protects and guards all information that is submitted to it via the website. The Responsible Party has security mechanisms in place, through its Information technology department, and legal department, to ensure the maximal compliancy with the Act.

2.  Processing limitations:

The Act provides for the processing of personal information that is not in contravention its principals, and does not invade on the privacy of the data subject, information that is minimal, information that is only processed with the consent of the User.

The Act provides for the prohibition on the storage and distribution (hereinafter defined as “Processing”) of information relating to the Users:

Race, Religion, Trade Union Membership, Political Persuasion, Health, Sexual Life and Criminal Behaviour (“the Prohibited Content”).

The User must take heed of the Following:

The Responsible Party will not process the Prohibited Content or other personal information submitted on the website without the User’s direct consent. The Responsible Party only receives information related to the following and will not use such information without the User’s consent

2.1.      Processing of data submitted on the Website under the

“Contact us” tab. Info submitted is: First name, Company, Email, Phone number, Enquiry / Feedback.

2.2      Privacy and general surfing or browsing

It is possible for a User to surf the Website without the provision of personal information. THE USER GIVES ITS EXPRESS CONSENT FOR THE WEBSITE SERVER TO COLLECT ITS IP ADDRESS AND OTHER DISTINGUISHING INFORMATION. The purpose for such collection of the IP address is merely to gauge as the number of visits to the Website, what pages on the Website were viewed, and time spent on the Website. The Responsible Party does this to create room for improvements to the use and content of the Website. THE RESPONSIBLE PARTY IS UNDER NO OBLIGATION TO PROTECT THIS INFORMATION AND MAY USE, DISTRIBUTE AND COPY SUCH INFO AS IT DEEMS FIT.

  1. Minimality

The Act provides for Minimality. This means that personal information may only be processed if, given the purpose for which it was processed, it is adequate, relevant and not excessive. The Responsible Party will only process the submitted personal information for the purposes specified in clauses 2.1- 2.2 above. The User hereby declares that the information it submits is true, correct, and relevant to the purposes specified above. The Responsible Party is not responsible for any incorrect information submitted.

  1. Consent, Justification and Objection

The Act requires that in order for any personal information that is submitted requires:

4.1      Consent by the User

4.2.     Such Processing is necessary to carry out actions for the conclusion or performance of a contract between the User and the Responsible Party.

4.3      Processing is in the legitimate interests of the User.

The User as stated above hereby consents to such Processing, to the extent it relates to the purposes as specified in clause 2.1- 2.2. The User further acknowledges that the Processing is in its legitimate interests, with respect to clause 2.1 when his, her/ its contact details and feedback/ suggestions. The User further acknowledges that such Processing, in clause 2.2, is necessary for the Responsible Party to understand how to contact the User in terms of feedback, to understand the needs of the User, and what is needed to assist the User as a prospective client.

  1. Retention of Data

The Act requires that retention of such data is necessary for achieving the purpose for which it was collected.  It must be noted that if the retention of records reach beyond the scope of the purposes, such information will be destroyed or reformed to the extent that the information cannot lead to expose the identity of a user. Retention may be required for lawful purposes.

  1. Further Processing

The Act says that information may only be processed further if it is compatible with the purpose for which such information is collected.  The User hereby consents to such Processing insofar as it relates to the purposes listed in clauses 2.1- 2.2. The User hereby consents to such further Processing and declares that it understands that such processing is only related to the purposes in 2.1- 2.2.

7. Information Quality

According to the Act the Responsible Party must take reasonable steps to ensure that all data is correct, complete, accurate not misleading and updated where necessary. THE USER HEREBY DECLARES THAT SUCH INFORMATION IS, IN FACT, CORRECT, COMPLETE, ACCURATE, NOT AMBIGUOUS, AND ACCEPTS, WHERE NECESSARY, TO UPDATE THE RESPONSIBLE PARTY AS TO ANY UPDATES IN SUCH INFORMATION.

  1. Openness and Data Subject Participation

In accordance with the Act in the event that personal information is collected, the Responsible Party must take reasonably practicable steps to ensure that the User is aware of:

THE USER MUST TAKE NOTE OF THE FOLLOWING:

  • the information being collected;
    • Please see clauses 2.1- 2.2
  • the contact details and address of the Responsible Party;

1) SOUTH AFRICA

PO Box 30062
Tokai, Western Cape 7945

73 Stock Road
Philippi East, Western Cape 7755

Ph: (+27) 021 200 1853

2) AUSTRALIA

PO Box 5633 / Maroochydore BC / QLD, 4558

3) USA

PO Box 561310 / Orlando, FL 32856
Ph: 407-288-8032

4) CANADA

c/o The Great Commission Foundation
#3 T/C Plaza / 1335 Trans Canada Way SE
Medicine Hat, Alberta T1B 1J1

  • the purpose for which the information is being collected;
  • Please see clause 2.1-2.2
  • whether or not the supply of the information by that data subject is voluntary or mandatory;
    • The Supply of info with regard to 2.2. Is Mandatory. However 2.1 is Voluntary.
  • the consequences of failure to provide the information;
    • None in Clause 2.1-2.2.
    • The User may not utilise the site if information is not submitted.
  • any particular law authorising or requiring the collection of the information;
    • The Electronic Communications and Transactions Act 25 of 2002.
    • Protection of Personal Information Act 4 of 2013
  • any further information, such as the recipient or category of recipients of the information; nature or category of the information; and existence of the right of access to and the right to rectify the information
    • Only employees, directors, shareholders, prescribed officers or other stakeholders may be recipients of such information, which is related to the purposes of the collection thereof.
    • Access to rectify the Information : in the In the event the User feels that the Responsible Party is not adhering to the Privacy Policy or that information is incorrect, then the User should communicate this fact by electronic mail to info@hopeafica.co.za . The Responsible Party will evaluate the Users representations and, if in the opinion of the Responsible Party, using its sole discretion, a corrective action is necessary, it will take such remedial actions as it deems fit. The Responsible Party will communicate its findings to the User in such cases within a reasonable period.
  1. Security Measures

General and accepted Education industry information security practices and procedures are in place The Responsible Party will to the best of its ability protect all personal information submitted to it by the User from loss or damage to personal information as a result of unauthorised access to such personal information. THE USER MUST HOWEVER REMEMBER THE CONTENTS OF CLAUSE 9.5 IN THE TERMS of USE. We will notify you in the event any security breaches do take place.

Privacy Policy: Data Protection and POPIA

Our Website: www.hopeafrica.com, www.hopeafrica.co.za, www.theprintery.co.za, or any other such domain so used by Hope Africa Collective NPC

Last updated: January 2022

Whereas Hope Africa Collective NPC (“the Company”) respects the privacy of all personal data and private information collected, processed, and stored. As such, we undertake to handle all personal information received and processed with due care and provide the necessary security to safeguard all information held by us. Our internal system similarly allows us to proactively react should there be a breach of any kind, alternatively our privacy practices and POPIA policy dictate that we report any material breach to the Regulator. By using our website, you agree to the following. Please do not use our website or online products and services if you do not agree with this privacy policy.

 

Interpretation and Definitions

The words that are capitalized or have their initial letter capitalized will have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural. Any reference to gender will be in respect of all genders and shall not be exclusive unless mentioned in a strict and specific context.

Definitions

For the purpose of this Privacy Policy:

  • Account means a unique account or profile created for you on the Company’s internal system, in which the Company’s services can be accessed and your personal information will be stored and/or processed;
  • Company (hereinafter referred to as either “the Company”, “We”, “Us”, or “Our” in this Agreement) means Hope Africa Collective NPC, a company duly registered in terms of the Companies Act 71 of 2008, with its registered place of business being situated at 73 Stock Road, Philippi, Cape Town, 7755;
  • Cookies means small files that are placed on your computer, mobile device or similar device, containing the details of your browsing history on a specific website and can be used for analytics – also referred to as technical personal information;
  • Country means the Republic of South Africa;
  • Device means any device that can access the Company’s website such as a computer, a cellphone or a digital tablet;
  • Personal Information or Personal Data means any information that can be used to reveal a person’s identity. Personal Information relates to an identifiable, living, natural person, and where applicable, an identifiable, existing juristic person (such as a company), including but not limited to information concerning:
    • Race, gender, sex, pregnancy, marital status, national or ethnic origin, colour, sexual orientation, age, physical or mental health, disability, religion, conscience, belief, culture, language and birth of person;
    • Information relating to the education or medical, financial, criminal or employment history of the person;
    • Any identifying number, symbol, email address, physical address, telephone number, location information, online identifier or other particular assignment to the person;
    • Biometric information of the person;
  • Service Provider or Operator means any natural or juristic person who processes the data on behalf of the Company. It refers to third-party companies or individuals contracted to the Company to facilitate or administer the Company’s website, to provide support on the Company’s website and to assist the Company with analyzing how the website is used and/or the Personal Information collected by the Company’s website;
  • Usage Data refers to data collected automatically, either generated by the website or from the website’s infrastructure (i.e: the duration of a page visit or the amount of traffic on the website);
  • You means the individual accessing or using the Company’s website, or the Company, or any other legal entity on behalf of which such individual is accessing or using the website, as applicable.

Collecting and Using Your Personal Information

Types of Data Collected
Personal Data 

While using Our Website, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information collected via Our website may include, but is not limited to:

  • Email address;
  • First name and last name;
  • Phone or cellphone number; and
  • Usage Data
Usage Data

Usage Data is collected automatically when using the Company’s website. Usage Data may include information such as Your Device’s Internet Protocol address (“IP Address”), browser type, browser version, the pages of Our website that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access Our website by or through a mobile device, We may collect certain information automatically, including but not limited to, the type of mobile device You use/own, Your mobile device unique ID, the IP Address of Your mobile device, unique device identifiers and other diagnostic data.

Tracking Technologies and Cookies

Tracking technologies used include, but are not limited to, beacons, tags, and scripts to collect and track information and to improve and analyze Our website.

Cookies:

The Company uses cookies, pixels, and other technologies (collectively referred to as “cookies”) to recognize Your browser or device, learn more about Your company or industry, and provide You with essential features and services, as well as for additional purposes, including:

  1. Recognizing You when you sign-up to use Our services. This allows Us to provide each user or data subject with customized features and services, if applicable.
  2. Conducting research and diagnostics to improve the Company’s website content, products, and services.
  3. Preventing fraudulent activity.
  4. Improving security.
  5. Delivering content, including ads, relevant to Your interests.
  6. This allows Us to measure and analyze the performance of Our services and/or Our website.

Cookies can be “Persistent” or “Sessions” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies: Session Cookies administered by Us and for the purpose of providing You with services available through Our website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts.
  • Cookies Policy / Notice Acceptance Cookies: Persistent Cookies administered by Us for the purpose of identifying whether users have accepted the use of Cookies on the website.
  • Functionality Cookies: Persistent Cookies administered by Us for the purpose of allowing Us to remember choices made by You on Our website, such as remembering Your login details or language preference, and provide You with a more personal experience.

You can manage browser cookies through your browser setting. The “Help” feature on most browsers will tell you how to prevent your browser from accepting new cookies; how to have the browser notify you when you receive a new cookie; how to disable cookies; and when cookies will expire. If you disable all cookies on your browser, the Company, nor any of its third parties, will transfer cookies to your browser. If you do this, however, you may have to manually adjust some preferences every time you visit a site, and some features and services may not work.

The Company makes use of Google Analytics to administer, consider and analyze activity on Our website. Google’s privacy policy can be accessed via https://policies.google.com/privacy/embedded?hl=en-US.

You may opt out of Google analytics by following these directions: https://support.google.com/analytics/answer/181881?hl=en#:~:text=You%20can%20opt%2Dout%20of,Google%20Analytics%20about%20visit%20activity.

Website Privacy and Use of Personal Information  

  1. Personal Information is collected only when knowingly and voluntarily submitted.
  2. Personal Information is only used for the purpose for which it was collected and/or submitted or such secondary purposes that are related to the primary purpose.
  3. In addition to where You have consented to the disclosure of Your personal information, Personal Information may be disclosed in special situations where the Company has reason to believe that doing so is necessary to identify or act against anyone damaging or interfering with Our rights, property, users and/or anyone else that could be harmed by such activities.
  4. The Company may engage third parties to provide You with goods or services on Our behalf and in such circumstances may disclose Your Personal Information to such parties in order to provide such goods and services, strictly in terms of The Protection of Personal Information Act 4 of 2013 (“POPIA”) and the following provisions:
    • With Service Providers: We may share Your Personal Information with Service Providers to monitor and analyze the use of Our Website and/or to contact You;
    • For business transfers: We may share or transfer Your Personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
    • With Affiliates: We may share Your Personal Information with Our affiliates; in which case We will require those affiliates to honor this Privacy Policy.
    • With Your consent: We may disclose Your Personal Information for any other purpose with Your express consent.
Retention of Your Personal Information

The Company will retain Your Personal Information only for as long as it necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Information to the extent necessary to comply with Our legal obligations, resolve disputes, and enforce Our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorted period of time, except when this data is used to strengthen the security or to improve the functionality of Our website.

Information security on our website:

  1. Any information that you upload on our website will be stored on a secure server and be used for limited purposes such as future communications (which you are always entitled to un-subscribe to).
  2. The Company will not disclose, sell, rent, or disseminate your personal information to third parties without your consent unless the Company is compelled to do so by law. The Company may do so if you have granted consent thereto.
  3. While all reasonable efforts are taken to ensure that your personal information is protected as it travels over the internet, the Company cannot guarantee the absolute security of any information you exchange with us due to reason beyond our control.
Financial information
  1. We do not have access to your financial information and only collects, stores and processes the financial information expressly provided by you.
  2. All personal information relating to financial information will be treated as highly confidential by the Company and shall always be accompanied by the necessary consent or legal provisions.
Children’s personal information:
  1. We do not have access to your children’s personal information.
  2. Any information pertaining to your children must be given with the prior consent of the parent or legal guardian; given voluntarily; and will only be stored or processed within the strict scope and/or mandate for which it was collected or provided.
  3. All material efforts will be taken by the Company to ensure that no children’s personal information is unlawfully and irresponsibly collected, stored or processed and is done strictly in terms of the Protection of Personal Information Act 4 of 2013 (“POPI”).
  4. We consider all personal information pertaining to children as highly sensitive and will never misuse, abuse, unlawfully process or share any of the aforementioned sensitive information with any third party prior to obtaining the necessary consent and/or is required to do so by law.

Your data protection rights:

Right to access and rectify your information:
  1. You may request that the Company remove and/or delete any of Your Personal Information held by the Company or one of Our Service Providers.
  2. You have the right to request that the Company correct any information You believe is incorrect or inaccurate. You also have the right to request the Company to complete information You believe is incomplete.
Right to object
  1. You have the right to object to Our processing of your personal information in terms of s11(3) of POPIA, as well as the right to request that the Company be restricted from processing Your Personal Information except under certain circumstances.
  2. You may object by sending an email to our offices with the subject line: “POPIA AND DATA PROTECTION” and sent to the following email address: info@hopeafrica.com.
Right to complain

You have the right to lodge a complaint with the Information Regulator (or directly to us on info@hopeafrica.com):

Complaints to the Regulator: complaints.IR@justice.gov.za

Changes

From time to time it may become necessary to make changes to this privacy policy. It is your responsibility to periodically check our website for any changes.

Our Information and Contact Details:

Name of Company: Hope Africa Collective NPC

Information Officer: Brandon Weber

Email address: brandon@hopeafrica.com

Contact number: 021 200 1853

Physical address: 73 Stock Road, Philippi, Cape Town, 7755.

Donor Disclaimer

(Applicable to all donations and all donors involved with Hope Africa Collective NPC)

The Organization (Hope Africa Collective NPC) ensures that all personal data collected, processed and stored is done in strict compliance with the Protection of Personal Information Act 4 of 2013 (“POPI”) and the Organization’s Privacy Policy. The Organization has strict policies around the sharing and processing of children’s personal information, as well as any individual data subject over the age of 18 (eighteen). Whilst these policies are strict on sharing of personal information, Donors will, however, become privy to some of the personal information held by the Organization and thus must ensure that the shared personal information is, inter alia, adequately protected and not unlawfully processed. Any individual data subject over the age of 18 (eighteen) or child[ren]’s personal information shared with you[1] as a donor of the Hope Africa Collective NPC (“HAC”) must not be misused, abused or unlawfully processed or stored by the Donor. Instead, the personal information shared, which personal information will be limited to only that which is necessary or applicable to the donor’s involvement with the individual data subject over the age of 18 (eighteen)and/or child[ren] and/or with the Organization and is for the legitimate purpose of ensuring that the individual data subject over the age of 18 (eighteen) or child[ren]’s academic and personal progress can be monitored by the Donor, must be considered as highly confidential and sensitive information.

The Organization confirms and warrants that it has received the necessary consent from the individual data subject over the age of 18 (eighteen) or the child[ren]’s parent or legal guardian(s) allowing the Organization to share the personal information with the Donor. To this end, HAC prohibits any Donor from using or relying on any of the personal information shared with it to further any unlawful activity or prohibited conduct in terms of POPI. HAC does not condone the misuse or illegal processing of any personal information and as responsible party, must ensure that the personal information is being collected, stored and processed in term of POPI. No further processing shall be done without the prior and requisite consent of the parent or legal guardian.

HAC reserves the right to recover any personal information shared with a Donor and/or request that the Donor delete any personal information in its possession. By agreeing to this disclaimer, the Donor agrees to adhere to any reasonable instruction/request given by the Organization in respect of the personal information shared with the Donor. Notwithstanding the Donor agreeing as mentioned above, the individual data subject over the age of 18 (eighteen) and/or child[ren] and/or their parents or legal guardians (as the data subject) will have remedy against any Donor who has unlawfully processed and/or shared the personal information in terms of POPI.

In the circumstances, HAC confirms that its Donors are integral to the Organization and its scholars. As such, HAC thanks you for your continued support and looks forward to building on years of success stories as we collectively assist our scholars with a brighter future, while ensuring that their personal information is secure and protected.

For any further information, please feel free to visit our website at https://www.hope-africa-dev.local/ or contact the Organization at info@hopeafrica.com.

 

[1] Personal Information is any information that can be used to reveal a person’s identity. Personal Information relates to an identifiable, living, natural person, and where applicable, an identifiable, existing juristic person (such as a company), including but not limited to information concerning: race, gender, sex, pregnancy, marital status, national or ethnic origin, colour, sexual orientation, age, physical or mental health, disability, religion, conscience, belief, culture, language and birth of person; information relating to the education or medical, financial, criminal or employment history of the person; any identifying number, symbol, email address, physical address, telephone number, location information, online identifier or other particular assignment to the person; or biometric information of the person.

Hope Africa Collective is committed to promoting our activities in support of our charitable projects to
you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal
Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the
Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of
your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the
Australian Information Commissioner at www.aoic.gov.au

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal
Information we may collect could include: names, addresses, email addresses, phone and facsimile
numbers, donation details, age and birthdate information.
This Personal Information is obtained in many ways including interviews, correspondence, by
telephone and facsimile, by email, via our website [www.hopeafrica.com], from your website, from
media and publications, from other publicly available sources, from cookies and from third parties.
We don’t guarantee website links or policy of authorised third parties.

We collect your Personal Information for the primary purpose of promoting our charitable project
activities, opportunities for support – including donations, providing information to our supporters and
other marketing. We may also use your Personal Information for secondary purposes closely related to
the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You
may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect Personal Information, we will, where appropriate and where possible, explain to you
why we are collecting the information and how we plan to use it.

Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things
as an individual’s racial or ethnic origin, political opinions, membership of a political association,
religious or philosophical beliefs, membership of a trade union or other professional body, criminal
record or health information.

Sensitive information will be used by us only:
• For the primary purpose for which it was obtained
• For a secondary purpose that is directly related to the primary purpose
• With your consent; or where required or authorised by law.

Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you.
However, in some circumstances we may be provided with information by third parties. In such a case
we will take reasonable steps to ensure that you are made aware of the information provided to us by
the third party.

Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
• Third parties where you consent to the use or disclosure; and
• Where required or authorised by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and
from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will
take reasonable steps to destroy or permanently de-identify your Personal Information. However, most
of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7
years.

Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to
certain exceptions. If you wish to access your Personal Information, please contact us in writing.
Partner Name will not charge any fee for your access request, but may charge an administrative fee for
providing a copy of your Personal Information.

In order to protect your Personal Information, we may require identification from you before releasing
the requested information.

Maintaining the Quality of your Personal Information
It is an important to us that your Personal Information is up to date. We will take reasonable steps to
make sure that your Personal Information is accurate, complete and up-to-date. If you find that the
information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can
update our records and ensure we can continue to provide quality services to you.

Policy Updates
This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy, please contact us at:

Hope Africa Collective
PO Box 5633, Maroochydore, QLD, 4558
info@hopeafrica.com